We make a handful of our stuff about 30 minutes from some of the best water the Gulf of Mexico has to offer - down in the Yucatán! If you’ve ever seen this place or the epic fly fishing up and down the coast there, then you’d understand the namesake for our bamboo line. We’ve......Read More
FREE SHIPPING WITH ORDERS $99+
Yucatan Bamboo Hoodie
$ 59.00
RETURNS & EXCHANGES
Returns & Exchanges
If you find that your Sendero provisions don’t fit, aren’t what you were expecting, or you need a different size or color please follow the instructions at the bottom of this page and we will be happy to process your request.
Returns and exchanges typically take 1-2 weeks once we receive the item(s)
Return Policy
– To be eligible for a return, your item(s) must be unused and in original condition.
– Shipping & Handling fees are non-refundable, unless an item(s) is damaged or defective.
– Item(s) must be returned in original packaging or at least a comparable box sufficient not to damage the item(s) during return shipping.
– A $7.00 restocking fee will be applied to all returns, except for damaged or defective item(s).
– This Return & Exchange policy is good for 30 days after receiving your order.
– Returns and exchanges typically take 1-2 weeks once we receive the item(s)
– International orders must cover return shipping to be eligible for a return
Instructions for Returns & Exchanges
1. Read return policy
2. Complete our Returns & Exchanges Form here: https://senderopc.returnrabbit.app/login
3. Wait for form to be processed and approved
4. Print return shipping label and send the item(s) back in a secure package
SHIPPING
General
– Orders typically ship within 1-2 business days
– To keep your shipping costs down and reduce our impact on the environment, we ship orders whole when they are ready. If you ordered multiple items, they will all ship together when the entire order is ready
– All transit times listed are estimates and not guaranteed. If you need your order to arrive by a certain date - please reach out to our customer service team at contact@senderopc.com so that we can share options and help make that happen for you.
Tracking
– You'll get an email with tracking information when your order ships, and another email when your order has been delivered
– Orders sent via 'Pony Express' (stickers and patches only) will get emails that the order has been sent, but the USPS does not provide tracking for Letter Mail
Packaging
– Orders with hats will ship in a plain cardboard box with a shipping label
– Up to 5 shirts will ship in a poly mailer bag. Larger shirt orders will ship in a box.
– Stickers and Patches can ship via Pony Express in an envelope with a stamp (no tracking), or can ship in a protective bubble mailer via USPS or UPS.
– Pins and Bandanas will ship in a protective bubble mailer
SIZE:
- XS
- S
- M
- L
- XL
- XXL
- XXXL
WE TAKE DESIGN SERIOUSLY - IT’S IN OUR ROOTS
A NAME YOU CAN TRUST
We’ve been doing this a while now. We made our first product back in 2014 and we’ve been making everything better ever since. We craft each product individually and care goes into every detail.
ONLY HIGH QUALITY MATERIALS
We hand select every fabric, trim, thread, and color that goes into a Sendero product. We don’t use blanks- we’ve developed our own style and unique fits that folks have come to know and expect.
DESIGNS THAT INSPIRE
We’re not trying to put “Sendero” in as many different ways as we can onto our gear. We do that sometimes, but what gets us excited is funky cool art with a Western twist and maybe a silly joke or two.
About Sendero Gear
OUR QUALITY GUARANTEE
We make stuff we believe in, and if you have an issue with a Sendero product then our job is not done. We stand by the quality of our products and we’ll replace anything not up to par or defective.
NO QUESTIONS
We’ve been doing this a long time. There’s hundreds of thousands of happy Sendero customers out there, so trust that we’ll take care of your order and keep you updated with all the info you need.
NOT SURE YET?
If at any point you’re not happy with your new purchase, as long as your products aren’t damaged and in original condition, we’ll take them back no problem. Our simple return page will walk you through the entire process.
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